
Building an Ecommerce Business on Douyin
Not long ago, at an industry conference in Shenzhen, an official sharing session from ByteDance sparked a lot of buzz. The speaker — Maya Xiang, Inbound Partnership Manager at ByteDance’s “Ocean Engine” — systematically broke down the growth logic and practical methods behind Douyin ecommerce.
About the speaker: Mengying Xiang (Maya Xiang)
She has over 5 years of cross-border ecommerce experience, spanning exactly the period of China’s explosive cross-border ecommerce growth. She grew up with the industry — she worked at a top Amazon Ads agency helping Chinese sellers expand globally; now she helps international brands grow on Douyin (China’s top livestream ecommerce platform). She has a rare “going-out + coming-in” dual perspective — she knows what makes Chinese brands win in overseas markets, and equally, how to make global brands resonate with Chinese consumers.
This sharing session was dense with information. It not only used detailed data to show how Douyin grew from an entertainment platform into a trillion-yuan ecommerce giant, but also handed us — independent site sellers overseas who want to tap the Chinese market — an extremely valuable “navigation map.”
Today, combining the core content of this official sharing with the latest market data, I’m going to take you deep into the evolution of Douyin ecommerce and the brand-new opportunities it creates for global brands (both B2B and B2C).
China’s New Digital Battleground: A Trillion-Yuan Ecommerce Ecosystem Dominated by Short Video
To understand Douyin, you first have to understand the soil it grows in — the Chinese digital market. The official deck opened with several staggering data points that nail the core trends:
- A massive market: China not only has over 1.06 billion mobile internet users, it’s also the world’s largest ecommerce market, accounting for 40% of global sales. By 2027, total retail ecommerce sales alone are projected to hit an eye-watering $3.9 trillion.
- The short video revolution: short video is fundamentally changing how users shop. In 2023, users spent over 1.9 trillion hours on short video, with Douyin accounting for over 1.2 trillion of those hours. An even more direct stat: Douyin store count grew 16x between 2023 and 2024, and over 50% of Chinese ecommerce consumers now shop via short video and livestreams.
- A diversified user base: Douyin’s users long ago outgrew the “young people only” stereotype and now span all age groups. Meanwhile, second- and third-tier cities are becoming the new engine of consumption growth.
Against this backdrop, Douyin — with its powerful algorithm and content ecosystem — has become the undisputed “time furnace” and “growth engine.”
Douyin’s Evolution: From “Interest Ecommerce” to a “Twin-Engine” Closed-Loop Ecosystem
Many overseas friends still think of Douyin as “interest ecommerce” — i.e., using algorithm-recommended entertaining short videos or livestreams (content) to spark users’ latent purchase interest (people finding products). That was indeed the secret to Douyin 1.0’s success.
But today, Douyin has evolved to version 2.0 — “All-Domain Interest Ecommerce.”
This concept is the key to understanding Douyin’s current ecosystem. It means Douyin ecommerce has built a closed-loop ecommerce system combining “people finding products” (interest sparked via livestreams and short video) with “products finding people” (needs met via the mall and search). The official deck summed it up as a “twin-engine framework”:
- Content field (sparking incremental demand): this is still the short video and livestreams we know. Its core value is “seeding” — reaching massive audiences with quality content and creating new consumption demand.
- Marketing/shelf field (capturing existing demand): this is where Douyin has been pouring effort over the past two years, covering creator collaborations, the Douyin Mall, search, and stores. Its core value is “harvesting” — serving users’ active search, price comparison, and repurchase needs.
The latest industry reports confirm this trend with striking numbers: in 2024, GMV from shelf scenarios already exceeded 40%. That means nearly half of all transactions came from users “actively seeking,” not just “passively being recommended.”
This “twin-engine” model fully connects the pipeline from “seeding” to “harvesting,” turning Douyin from a pure traffic playground into a closed-loop business that can retain users and drive repurchases.
The Rise of “Store Livestreams” and the Importance of KOLs/KOCs
Within the “All-Domain Interest Ecommerce” map, two key players are reshaping how brands grow:
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The rise of store livestreams (merchant self-broadcasting): the 2025 Douyin Ecommerce Store Livestream Development Report shows that over the past year, store-livestream merchants accounted for a striking 69%. For brands, relying too heavily on top KOLs is high-risk and high-cost. “Store livestreams” are the equivalent of a brand’s official outpost on Douyin — the core venue for talking directly to users, conveying brand value, and cultivating loyalty.
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The “seeding” value of KOLs/KOCs: partnering with creators at different levels (KOL/KOC) for “seeding” effectively helps new brands reach consumers. Data shows that 85% of customers acquired this way are new customers. More than 7.7 million creators on Douyin help brands sell products — an influence you can’t ignore.
You could say “creators seed the content, store livestreams run the business” is becoming the consensus among more and more brands.
The Going-Global Playbook: Decoding Douyin’s Cross-Border Growth Strategy
Now that we understand Douyin’s underlying logic, let’s look at how overseas brands can use this ecosystem to enter the Chinese market.
The official deck noted that China’s cross-border ecommerce imports have grown tenfold over the past 6 years, and will keep growing strongly. Douyin users show higher activity and spending power when it comes to buying cross-border products.
Case Study: Intima’s 5x Growth Miracle
The Intima case in the deck — a collaboration with celebrity Zhang Yuxi — is an excellent model. It perfectly demonstrates the power of the “short video + livestream + creator collaboration” formula.
- Core strategy: partnered with a celebrity to launch a “Douyin Surprise Day” campaign, igniting buzz and sales.
- The combined play:
- Warm-up phase: the celebrity released teaser short videos, with a KOL/KOC matrix following up on “seeding” to quickly build brand buzz.
- Explosion phase: the celebrity appeared live in the brand’s livestream room, combined with platform traffic support, igniting sales.
- Sustain phase: ongoing store livestreams and short video content carried the campaign’s momentum, turning traffic into long-term users.
- Result: a single campaign delivered 5x sales growth, successfully establishing the brand in the intimate care niche.
This case clearly shows the power of the “twin engines”: use the content field (celebrity, creators) to ignite traffic, then let the shelf field (brand livestream room, store) catch it steadily — brand building and sales performance in one.
Practical Tips: A Refined Livestream Product Selection Strategy
The deck also shared a highly practical product portfolio strategy for livestream rooms, worth borrowing for both B2B and B2C:
- Traffic drivers (10%): 1-2 extremely value-for-money products designed to break users’ first-order psychological barrier and acquire new customers fast.
- Core sellers (50-60%): your store’s bestsellers or classics — the main engine of GMV and order volume.
- Profit makers (20-30%): high-margin products with unique selling points, aimed at loyal users or high-value customers who already trust you.
- Potential products (0-10%): new or trending products used to test market response.
This tiered strategy ensures the livestream room has traffic, sales, AND profit — sustainable operations.
Platform Support: Covering Global Brands’ Backs
For the logistics, customs clearance, and operational concerns many independent site sellers worry about, Douyin offers one-stop solutions. The deck mentioned that Douyin provides overseas merchants end-to-end ecosystem support — from official incubation programs and commission rebates to globally covered bonded warehouses and direct overseas shipping.
That means brands only need to focus on product and marketing — the complex back-end can be safely left to the platform.
Closing: The Future Is Here — Win with “All-Domain” Thinking
Looking back over this official sharing, one thread is clear: Douyin has fully evolved from a content platform into a comprehensive, mature ecommerce operating system, offering global brands unprecedented growth opportunities.
For us independent site sellers, this means shifting two mindsets:
- From “traffic mindset” to “business mindset”: stop seeing Douyin as just a channel to buy traffic and get exposure — treat it as a “business field” that needs long-term cultivation.
- From “single-point bursts” to “all-domain coordination”: stop viewing short video, livestreams, or stores in isolation — learn to combine them, letting the “content wheel” and “shelf wheel” work together for coordinated growth.
Whether you sell high-ticket B2B products or fast-moving B2C goods, Douyin’s “all-domain” ecosystem offers a unique opportunity to build deep connections with Chinese consumers. You can build an industry-expert image through professional short video content (B2B), or create hits through fun livestream interactions (B2C).
The future is already here. For global brands hoping to enter the Chinese market, understanding and embracing Douyin’s “all-domain” paradigm is the key to winning what comes next.
References
- [1] Douyin Ecommerce: “Made in China in the Livestream Room — 2024 Douyin Ecommerce Industrial Belt Development Report”
- [2] OFweek Telecom Network: This Year, the Wind Has Shifted for Douyin Ecommerce
- [3] E-Commerce Net (网经社): “2025 Douyin Ecommerce Store Livestream Development Report” Released: Over 1,000 Merchants Surpass 100 Million Yuan in Store Livestream Sales
- [4] Hangzhou Commerce Bureau: Brand and Operations Capability Become the Competitive Focus! Looking Ahead to 2025, Ten Major Development Trends in Cross-Border Ecommerce
- [5] Feigua Data: 2024 H1 Douyin Content & Ecommerce Data Report